Is a virtual office a physical space?
A virtual office is not a physical space. It provides businesses with a professional business address, mail handling, and occasional access to meeting rooms or other services, without the need for a dedicated physical office. It’s ideal for remote teams or individuals who need the benefits of a formal business presence without the costs of a full office space.
What does a Virtual Office membership include?
1. Mail Handling Service: Subscriber can send any mail, parcel, or letter to the subscriber outlet. Our reception staff will collect it on behalf of the subscriber and notify the receiver.
2. Professional Business Address: Subscribers can use the subscribed outlet address as their business address.
3. Discount on Meeting Rooms & Event Space: Subscribers can enjoy 10% discount in booking any meeting & event space of all WORQ outlets.
4. Call Forwarding: Ensures calls are routed to the appropriate department or individual.
6. Call Recording:Allows businesses to monitor and evaluate interactions for quality assurance and training.
7. Digital Receptionist: Manages incoming calls, greets callers, and provides options to enhance the customer experience.
What are the differences between Virtual Office and Virtual Office Lite?
1. Virtual Office Lite (RM100/month): Includes a business address, mail handling, one Day Pass usage per month and RM50 WORQ Credits monthly, discounts for meeting rooms and event hall, and access to WORQ events.
2. Virtual Office (RM200/month): Offers everything in Virtual Office Lite and AstriCloud services which include a landline number, free incoming and outgoing calls (404 minutes), call forwarding, digital receptionist, 1 free extension, virtual assistant, bundled apps.
How often will my mail be forwarded?
Our front desk will receive the mail or parcel on your behalf and we practice self-collection from our members. We will notify you on the same day the mail is received and you can collect them from our reception at your convenience.
Will receptionists answer the phone in my company name?
All calls will be directed to the dedicated number provided by you and answered by you or your dedicated team members directly.