What facilities and amenities are included with the meeting room rental?
All our meeting rooms come with TV screens, conference phone technology, a whiteboard, and high-speed business-grade WiFi.
What services do you offer as an extra?
1. Flip charts for RM 30 per set
2. Pantry access at RM 5 per person, which comes with unlimited coffee, tea, and snacks.
How do I book a room?
1. For online booking with instant confirmation, click “Book Meeting Room” at your desired outlet.
2. Choose the date.
3. Choose the correct room size based on the number of 4. attendees.
5. Select the time and duration of your meeting.
6. Insert your meeting title and confirm the number of attendees.
7. Verify your email address.
8. Make the payment, and you’ll receive a booking confirmation.
9. WORQ reserves the right to refuse any bookings that are done less than 24 hours in advance. Full payment needs to be made before usage.
Alternatively, you may Get a Quote from our sales team for manual offline booking.
Do I need to pay for a security deposit?
You don’t need to pay for a security deposit for meeting room booking. However, there is an extra RM50 cleaning fee charged if the meeting rooms are left dirty after the event.
What is the cancellation policy?
You can reschedule your event space booking by contacting our team at least 48 hours before your event to discuss your options. Please note that rescheduling is subject to availability and you are allowed to reschedule the booking once only. If you need to cancel the booking, refunds will only be given for reservations canceled at least 24 hours before the event. No refund will be given if you cancel less than 24 hours before the event or if the event was rescheduled before.
Will someone be there to greet my guests?
Yes, our friendly front desk team will welcome your guests at the reception and direct tehm to your event hall during our front desl working hours, 9 am to 6 pm, Monday to Friday only. If you book your event hall for after-hour usage only, you may do a self-check-in. The self-check-in guides will be sent to you upon booking confirmation.
Do you offer drinks or catering?
We offer pantry access to RM 5 per person, with unlimited coffee, tea, and snacks. We recommend our panel caterers for all our spaces to facilitate a seamless logistics arrangement. The panel caterer's details will be shared upon booking confirmation. In the event you appoint your own caterer, there will be a surcharge of RM 100
What happens if my meeting overruns or I need the room for longer?
If your meeting overruns, or you need the room for longer, WORQ offers an extension depending on the room's availability. It's best to notify the front desk staff as early as possible to check if the room can be booked for additional time. Additional charges may apply based on the extended usage. We recommend booking additional hours in advance to avoid any incovenience and to ensure a smooth and uninterrupted meeting experience.
How early can I, or my guests arrive for the meeting?
You are welcome to wait in the reception area for up to 30 minutes before your meeting room booking starts.
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