What events can be held at WORQ’s Event Space?
WORQ Event Space is designed for a variety of functions, including corporate events, seminars, workshops, training sessions, workshops, presentations, conferences, networking events, product launches, team-building events, and more.
What facilities and amenities are included with the event space rental?
As Event Space users, you can enjoy the following benefits:
1. Audio-visual equipment (projectors, microphones, speakers)
2. Customizable seating arrangements (Theatre setting & Classroom setting)
3. Breakout areas for networking
4. High-speed business-grade WiFi
5. Panel Caterers (charges apply)
What are the operation hours for event halls?
Event Space is available for booking from 8 am to 10 pm daily. Our Front Desk will be on duty from 9 am to 6 pm, Monday to Friday only, and will assist remotely during after-work hours. If you require our front desk to be on standby for after-work hours, there will be a nominal fee of RM40/hour.
Extended hour charges will be applied at the same rate as the standard event space hourly charges.
How do I book the event space?
1. Get a Quote.
2. Our sales specialist will get back to you within the next working day.
3. Full payment including a RM 500 refundable security deposit must be made within 7 days of receiving the invoice to secure your booking. If payment is not received, your reservation will be canceled. For bookings made within 7 days of the event, full payment is required.
4. After payment is made, you will receive a booking confirmation email.
5. Our outlet representative will contact you and assist you with the event space setup.
How soon can I get the refund of the security deposit?
The security deposit will be refunded within 7-9 working days after the event. The security deposit of RM 500 will be forfeited if there is damage to the event space. An RM 150 cleaning fee will be deducted from the security deposit should we find the cleanliness of the event space has been compromised.
What is the cancellation policy?
You can reschedule your event space booking by contacting our team at least 48 hours before your event to discuss your options. Please note that rescheduling is subject to availability and you are allowed to reschedule the booking once only. If you need to cancel the booking, refunds will only be given for reservations canceled at least 14 days before the event. No refund will be given if you cancel less than 14 days before the event or if the event was rescheduled before.
Is there a minimum duration for the event space usage?
One hour.
Can I hire my catering for the event space at WORQ?
We recommend our panel caterers for all our spaces to facilitate a seamless logistics arrangement. The panel caterer's detail will be shared upon booking confirmation. In the event you appoint your own caterer, there will be a surcharge of RM 100
Can we serve alcohol?
We have no restrictions as long as everything is clean and tidy after the event.
Is technical support provided at the event space at WORQ?
We provide physical assistance with AV systems and offer on-site support during our front desk working hours, 9 am to 6 pm, Monday to Friday only, and remote off-site support during after-work hours. If you require our front desk to be on standby after work hours, there is a charge of RM 40/hour
Can I arrange viewing?
Yes, you can arrange a viewing of our event space by simply walking in.
Can I come in early to set up for the event?
All bookings come with one complimentary hour to allow for setting uo an hour before the event. If you need more time for setting up, any additional hours are billed at 50% of the hourly rate.
Will someone be there to greet my guests?
Yes, our friendly front desk team will welcome your guests at the reception and direct them to your event hall during our front desk working hours, 9 am to 6 pm, Monday to Friday only. If you book your event hall for after-hour usage only, you may do a self-check-in. The self-check-in guides will be sent to you upon booking confirmation.
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