What is the guest and visitor policy for bringing clients to my private office?
Guest registration is required at reception for security purposes. Occasional visitors and clients are welcome during business hours at no extra charge. For frequent visitors, we can issue temporary access cards. If hosting larger groups, we recommend booking a meeting room to ensure adequate space and professional presentation. External guests do not have access to member-only amenities unless accompanied by you.
Can international companies or foreign-owned businesses rent office space at WORQ Menara Shell?
Yes, international companies and foreign-owned businesses are welcome. You will need proper business registration documentation in Malaysia (e.g., Sdn Bhd, branch office, or representative office registration) to lease office space. We also support Malaysia Digital Hub participants and companies applying for MSC Malaysia Status. Our team can provide the documentation needed for visa applications, work permits, and talent program sponsorships.
How does renting a serviced office at WORQ compare to a traditional office lease in KL?
Traditional commercial leases in KL typically require 2-3 year commitments, 3-6 months security deposit, separate utility accounts, furniture procurement, your own cleaning and maintenance contracts, and often bare-shell fit-out costs of RM80-150 per square foot. WORQ's serviced offices eliminate these barriers with short-term flexibility, all-inclusive pricing, ready-to-use infrastructure, and professional management—allowing you to redirect capital toward business growth instead of office setup.
What happens if I need to terminate my office lease early?
Early termination terms depend on your lease structure. Month-to-month agreements offer maximum flexibility with 30 days' notice. Fixed-term leases (3-12 months) typically require notice equivalent to remaining months or an early termination fee. However, we often work with clients to find solutions such as downsizing to a smaller office, subletting within the WORQ network, or transferring to another WORQ location if your business circumstances change significantly.
Is there a trial period or short-term rental option before committing to a long-term office lease?
Yes, we offer flexible entry points. Day passes and weekly hot desk access allow you to experience the workspace before committing. Some private office configurations are available on month-to-month terms, perfect for testing the space and location. Once you're ready to commit longer term, we can often credit your trial period payments toward your office lease. Contact us to discuss trial arrangements for your specific needs.
Can I bring my own furniture or customize the office layout beyond the standard configuration?
Enterprise office clients have full customization flexibility—bring your own furniture, install branded elements, create specific work zones, or add executive features. Private office members can bring personal items, artwork, and small furniture pieces while using our base furnishings. Permanent structural modifications require approval and may be subject to reinstatement costs. We work with your designers and contractors to ensure smooth custom fit-outs.
Are office rent payments tax-deductible as a business expense in Malaysia
Generally yes. Office rent is typically a deductible business expense under Malaysian tax regulations for registered businesses. The all-inclusive nature of WORQ's pricing (covering rent, utilities, internet, and services under one invoice) simplifies accounting and expense categorization. Consult your tax advisor or accountant for guidance specific to your business structure and filing requirements. We provide detailed monthly invoices for your records.
What are the office operating hours, and can I access my office outside standard business hours?
Private and enterprise office members enjoy true 24/7 access, 365 days a year via digital key entry. There are no restricted hours—work early mornings, late nights, weekends, or public holidays as your schedule demands. Reception, front desk services, and some amenities operate during standard business hours (typically 8:30 AM - 6:00 PM weekdays), but your office remains accessible around the clock for maximum flexibility.
Are there any restrictions on the type of business or industry that can rent office space?
Most professional services, tech companies, creative agencies, consultancies, financial services, legal firms, and corporate teams are ideal fits. We do not accommodate businesses involving heavy manufacturing, hazardous materials, retail walk-in traffic, food preparation beyond pantry use, or activities that create excessive noise or odors. Medical and healthcare practices require special configuration and approval. Contact us to confirm suitability for specialized industries.
How do I schedule a tour and what should I expect during the viewing?
Schedule a tour via our website form, WhatsApp, or phone. Tours typically last 30-45 minutes and include a walk-through of available office units, shared amenities, meeting rooms, and the surrounding building facilities. Our team will discuss your requirements, show floor plans, explain membership options, and answer all questions. We can arrange tours on weekdays or weekends. Virtual tours are also available for international or remote clients before their KL visit.