How do I become a member of WORQ?
Step 1: Find a membership option and location that best suits you.
Step 2: We recommend that you book a tour at your chosen WORQ location.
Step 3: Purchase the membership online or during your visit to WORQ.
Step 4: Get ready for your first day!
Is a deposit required to secure my membership?
Yup – a refundable deposit is required for all memberships. This will be returned promptly after your membership ends if the Membership Agreement has been adhered to.
When is my membership fee due?
Membership fees are due on the 1st day of every month. You have 7 days to settle any outstanding amounts before a late fee is charged and/or termination of your membership.
What are meeting room credits and how much do I get?
Each membership option entitles you to a certain amount of meeting room credits every month which can be used to book our meeting room, boardroom, and event space. Unused meeting room credits will not be brought forward to the next month. Bookings are done via the internal WORQ website.
What are printing credits and how much do I get?
Every access card will be entitled to RM20 worth of printing credits. This is a one-time perk (upon sign-up). Printing cost: B&W RM0.10/page, Colour RM0.50/page.
What membership options do you offer?
Hot Desk, Dedicated Desk, Private Office, Lite Membership.
Which membership is most suitable for me?
Hot Desk: If you’re a worker bee who doesn’t want a dedicated spot, and likes to work in open spaces, look no further! Our Hot Desk membership will be your best bet.
Dedicated Desk: Want more security than our Hot Desk membership? This option is semi-private where you get a desk & a pedestal all to yourself in a shared lockable room.
Private Office: Looking for something with a little more privacy? Our lockable private office are your best option if you want to be undisturbed by the public.
Lite Membership: Best for those who want to be part of our community but don’t want the long commitment. Lite membership can still take advantage of our member’s discount on meeting room & event space bookings, while also be included in all our member-only perks like exclusive invites to our networking events.
How do I make payment for my membership?
Payment options available: Credit Card, Bank Transfer, Cheque, PayPal
For Hot Desk & Dedicated Desk memberships, you can sign up and pay online using a credit card.
For Private Office, you will have to speak to our friendly Sales Manager who will assist you. Please refer to the specific outlet page for the contact details.
How do I cancel my membership?
For Hot Desk & Dedicated Desk memberships:
Step 1: Simply email the outlet (please refer to the specific outlet page for contact details) to let the team know you plan to end your membership before the end of the month.
Step 2: A Community Manager will approach you soon after. Don’t be alarmed if they ask you a few questions about why you’re leaving. It’s purely for data collection!
Step 3: Return your access cards and keys (if applicable) to our Front Desk. They will then inspect your room to ensure things are in order.
Step 4: We will process your refund. Hang in there! It’ll take approximately 5-10 days for the deposit to be refunded to your bank account.
Private office are on a pre-determined fixed term. All terms end at the end of a calendar month. For Private Office customers who want to renew their membership, they need to notify WORQ at least 1 month prior to the end of their term, else the contract will lapse and their suite will be opened for customers on the waiting list.
Is there a Passport Program?
Yes there is!
Single home branch member (Regular hotdesk, dedicated desk, private office)
– Only has keycard access to a single location
– Day Passes can be redeemed at all locations
Hot Desk Passport:
RM 550 / month for hotdesk access to all outlets in Malaysia
Passport Premium: (Dedicated Desk and Private Office members)
+ RM100/ month for hotdesk access to all outlets in Malaysia
What happens if I lose my access card?
Let our Front Desk Heroes know and we’ll re-issue a card to you at a replacement fee of RM20.
How much does printing cost?
B&W: RM0.10 per page. Colour: RM0.50 per page.
Don’t forget that you’ll get RM20 (per access card) FREE printing credit upon signing up! To reload your card, go to the Front Desk and ask for a reload. You will be billed at the end of the month.
What amenities do you have at WORQ?
Please refer to the specific outlet page for a full list of amenities we provide at each WORQ outlet. Not only that, we also have a list of amenities nearby i.e. restaurants, post offices and more.
For Menara 1 Sentrum – KL Sentral, click here.
For Glo Damansara – TTDI, click here.
For UOA Business Park – Subang, click here.
For KL Gateway – Bangsar South, click here.
Can I bring guests to the space?
Yes! All visitors just have to register at the front desk to get access. If the visit is longer than 3 hours or your have more than 3 visitors, we would advise that you book a meeting room.
How much is season parking?
Season parking charges are as follows:
Menara 1 Sentrum – KL Sentral
RM 300 per month for season pass
Glo Damansara – TTDI
RM 150 per month for season pass
UOA Business Park – Subang
RM 128/month for reserved parking
RM 80/month for floating bays
KL Gateway – Bangsar South
RM 200 per month for season pass