Air IT, a dynamic Managed Service Provider (MSP), has delivered exceptional IT and Cyber Security services since 2005. Growing steadily over the years, Air IT now has 11 offices across the UK and they are ranked amongst the top managed service providers nationwide. Their offshore operations centre in Kuala Lumpur, Malaysia, stands out as their largest overseas facility, supporting operations 24/7.
Recognised with numerous awards for growth, innovation, and dedication, Air IT is committed to providing the best IT and Cyber Security solutions to small and medium enterprises (SMEs) nationwide.
Air IT’s relationship with WORQ began in 2020 when they operated out of a modest 10-person office space in Kuala Lumpur. At that time, the team was still finding its footing in Malaysia. As the team grew, so did the need for a larger, more functional workspace. WORQ provided a solution, moving Air IT into a more spacious office with room for 40 employees.
The partnership continued to evolve as Air IT’s vision expanded, including plans to increase their Kuala Lumpur workforce to 80. WORQ’s office solutions allow Air IT to have everyone under one roof, which they believe would foster better collaboration, strengthen team connections, and improve customer experience.
WORQ’s custom solutions
To support Air IT’s expansion, WORQ delivered a custom-built office solution that suits their business model and operational needs. With a strategic location and an optimally designed layout, WORQ created a workspace that aligned with Air IT’s vision while encouraging team cohesion.
Throughout the transition to the larger office, Air IT and WORQ navigated logistical challenges together. WORQ ensured the new space not only supported Air IT’s operational flow but also reflected the brand’s professional identity. Details such as layout, work areas, and aesthetic elements were carefully planned to help Air IT focus on their growing client base.
Customised reception entrance with brand identity reflected
“It has always been a wonderful experience with WORQ. The staff are friendly and helpful, and they make sure that we are taken care of. We would definitely recommend them to anyone looking for a coworking space to suit their business needs.” said Mahen Moganathas, Air IT’s Head of Business Operations (Kuala Lumpur).
Dedicated pantry with shared amenities
Supporting Air IT’s growth journey
As Air IT’s operations expanded in Kuala Lumpur, WORQ provided more than just a physical space—it created an environment that enabled Air IT to serve their clients effectively. The new office space supported Air IT’s high standards of service and offered the flexibility they needed to grow sustainably. As Air IT’s requirements evolved, WORQ’s flexibility and commitment to their partner’s success allowed Air IT to expand with confidence.
“WORQ provides support services to make it easier for business owners to establish their presence,” noted Mahen Moganathas, Air IT’s Head of Business Operations (Kuala Lumpur), highlighting the simplicity and efficiency of WORQ’s business support services.
The partnership between Air IT and WORQ highlights the value of enterprise custom-built office solutions to drive business growth and operational efficiency. WORQ provided a workspace uniquely designed to Air IT’s needs, offering a dedicated lounge area, a private pantry for their team, and 24-hour air-conditioning to support their around-the-clock operations. The workspace includes a custom-designed MD room, meeting rooms, and a workspace configured to encourage collaboration. Through thoughtful space planning, WORQ created a cohesive layout that fosters team collaboration and productivity while reflecting Air IT’s brand identity. This flexible and adaptive approach has empowered Air IT to scale seamlessly, supporting their mission to deliver exceptional IT and Cyber Security services while ensuring their Kuala Lumpur operations run smoothly.
